AMM for Android Refund or education request

Description: Feel free to ask here any questions about All My Movies software. Any suggestions are welcome
Moderators: Viki, Gus, datasource, Gemini, admins

Viki F
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Viki F
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Post #1by Viki » Sun Jan 18, 2015 4:02 pm

:roll: Requesting a full refund for the AllMyMovies for Android.
I purchased it yesterday and find that it does not meet my expectations at all.

My expectations?
1) To have the entire screen display movie thumbnails.
2) To be able to get a movie's details after I have searched and located it.


1) Export to mobile (First attempt) worked but listed the movie thumbnails in a single vertcal column. On my Galaxy Tab 4 10.1 this is practically endless blackness! (Second attempt) So, I changed my AMM View settings from virtual shelf to thumbnails in hopes that this would remedy the black wasted space...now I have a single vertical column with no pictures at all - just the spacing that would have allowed for them to be displayed. After digging through the forum, I found it suggested to dump AMM cache and data from inside the Android and use a wifi file transfer app instead of the usb cable before attempting to import the prepared database. This method actually works. But, display of thumbnails are still restricted to a single vertical column.

2) 4803 movies in my database make scrolling to find a movie ridiculous. However; the search function will locate the movie title that you type in but when you try to display THAT movie's details you get the very first movie in your collection.

Perhaps I have missed something fundamental that would improve this application's performance. If so, please enlighten me; if not, I expect a full refund.

Viki

Gemini
Gemini
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With us: 15 years

Post #2by Gemini » Mon Jan 19, 2015 3:13 pm

Hi there!
To get the refund, you need to write to Google Play - they will make a refund.

Regards,
Bolide Software Support Team

Viki F
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Viki F
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Post #3by Viki » Mon Jan 19, 2015 4:52 pm

Google Play only makes refunds if requested within two hours of purchase.
After the two hours - the refund must come from you.

Viki F
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Viki F
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Post #4by Viki » Mon Jan 19, 2015 5:00 pm

On second thought -
Keep the ten dollars and fix the application.
It is really not worth losing any more time and effort over.


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