Cannot Connect!

Description: Feel free to ask here any questions about All My Movies software. Any suggestions are welcome
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Riahon
Riahon
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With us: 17 years 4 months

Post #1by Riahon » Thu Nov 02, 2006 12:41 am

I can't connect to the internet through All My Movies. I'm receiving a "Cannot Connect Check your Internet connection!" error.

I've tried with v3.9 and the newest beta, with no luck.

I've turned off my firewall, Zone Alarm Security Suite.

bolide M
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bolide M
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With us: 18 years 7 months

Re: Cannot Connect!

Post #2by bolide » Thu Nov 02, 2006 8:00 pm

Riahon wrote:I can't connect to the internet through All My Movies. I'm receiving a "Cannot Connect Check your Internet connection!" error.

I've tried with v3.9 and the newest beta, with no luck.

I've turned off my firewall, Zone Alarm Security Suite.

Quote from our short FAQ :

All My Movies™ uses engine of Internet Explorer to query online databases. Therefore, first check if Internet Explorer works. Probably, you set checkbox "work offline". In case when IE works fine too, you should check the proxy setting in the All My Moves™ "Preferences" window, "Online databases" tab.
Bolide Software

Riahon
Riahon
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With us: 17 years 4 months

Post #3by Riahon » Fri Nov 03, 2006 2:56 am

I'm using IE 7. It's working fine. I use Verizon DSL to access the 'net. Do I need a proxy? If so, how do I set it up?

bolide M
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bolide M
Site Admin
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With us: 18 years 7 months

Post #4by bolide » Fri Nov 03, 2006 2:40 pm

if your IE works fine, just make sure you have not checked "Use proxy" in the All My Movies Preferences and your firewall don't block All My Movies
Bolide Software

Riahon
Riahon
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With us: 17 years 4 months

Post #5by Riahon » Fri Nov 03, 2006 4:31 pm

I'm not sure how to correct this. Internet Explorer works fine. IMDb opens quickly in IE. I tried giving All My Movies full access...no luck. I've uninstalled the firewall and I still can't connect. Any other ideas?

Riahon
Riahon
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With us: 17 years 4 months

Post #6by Riahon » Wed Nov 08, 2006 9:16 am

Any more ideas?

bolide M
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bolide M
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Reputation: 3
With us: 18 years 7 months

Post #7by bolide » Thu Nov 09, 2006 4:04 pm

No ideas, sorry. It should work
Bolide Software


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