Still waiting for license

Description: Feel free to ask here any questions about All My Books software. Any suggestions are welcome
Moderators: Viki, Gus, Gemini, admins

Katelyn
Katelyn
Reputation: 0
With us: 14 years 2 months

Post #1by Katelyn » Mon Jan 25, 2010 7:59 pm

I purchased via Paypal yesterday and have not received an email confirmation or license. How long should I expect it to take before I am supplied a key?

Thanks for your help.

Katelyn
Katelyn
Reputation: 0
With us: 14 years 2 months

Post #2by Katelyn » Tue Jan 26, 2010 2:44 am

Hello?! Where is my license and why doesn't anyone respond to emails?

Gemini
Gemini
Reputation: 0
With us: 15 years

Post #3by Gemini » Tue Jan 26, 2010 12:56 pm

Hello, Katelyn!
Sorry for this delay!
Actually we answered yesterday - the letter must be in Spam/Junk folder.
Could you please check again?

Regards,
Bolide Software Support Team

Katelyn
Katelyn
Reputation: 0
With us: 14 years 2 months

Post #4by Katelyn » Tue Jan 26, 2010 2:53 pm

I have no email from you - nothing in spam or junk mail. Please resend.

Gemini
Gemini
Reputation: 0
With us: 15 years

Post #5by Gemini » Tue Jan 26, 2010 6:48 pm

We've sent it again. Check please.
If it is still not there, could you specify an alternative e-mail and send it to me in a private message?
Bolide Software Support Team


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