Problems with IPhone App

Description: Feel free to ask here any questions about All My Books software. Any suggestions are welcome
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Rosiel
Rosiel
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With us: 8 years 3 months

Post #1by Rosiel » Tue Apr 09, 2013 6:26 pm

I tried downloading my file via internet and when it finally counted the number of books the app suddenly closed by itself.
Whenever I open it again it closes after a few seconds without a possibility to do anything.
I then tried transferring the file via Itunes and it now says "would you like to import the collection from iTunes?"
aaaaand again it closes.
What can I do? :(

Gemini
Gemini
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With us: 11 years 3 months

Post #2by Gemini » Fri Apr 12, 2013 3:32 am

Hi there!

You may try to remove the application and then download it again from AppStore and after that start it all over again.

By the way, how many books have you got in your database?

Regards,
Bolide Software Support Team

Rosiel
Rosiel
Reputation: 0
With us: 8 years 3 months

Post #3by Rosiel » Fri Apr 12, 2013 4:04 am

Thank you Gemini.
I just tried it and it doesn't change anything.
I have almost 3000 books and it loads until 593 and then closes.

Gemini
Gemini
Reputation: 0
With us: 11 years 3 months

Post #4by Gemini » Fri Apr 12, 2013 7:53 am

Rosiel

Will you please write to support through the feedback form http://www.bolidesoft.com/feedback.html

And also to test it we'll need your database export file which is formed during the export to the mobile device through a local file - it is called amb.zip.
It's going to be rather large, that's why you won't be able to send it via e-mail - so, it's a good idea to upload it to some service, for example rapidshare.com

Regards,
Bolide Software Support Team


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