AMB on iPad doesn't work properly

Description: Feel free to ask here any questions about All My Books software. Any suggestions are welcome
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Krafty
Krafty
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With us: 4 years 1 month

Post #1by Krafty » Wed May 14, 2014 1:45 am

I've tried the different ways of loading AMB onto my iPad. When using cloud stops at 718 but doesn't load.
Using iTunes finally got it to load but only brings in exactly 500 books. the other 503 are not listed.
It brings in in alphabetic order but puts numbers at the bottom rather than at the top.
When I examine the file created(amb.zip) all books seem to be there, they just don't get transferred to the ipad (1st Gen mini, latest iOS)
PC is running win7 Ult. 64bit, fully patched. Latest update of AMB.
Have sent several emails to you but perhaps address I've used for you not monitored? I have contacted Apple about issue but have not yet asked for refund as I'd prefer to get issue resolved and have a useful program working.
Cheers
Krafty

Krafty
Krafty
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With us: 4 years 1 month

Original emails sent to support@bolidesoft.com

Post #2by Krafty » Wed May 14, 2014 1:53 am

For a bit more detail about what I've done so far, please see the emails I sent on 8-May to the above address (if they are accessible).
Cheers
Krafty

Gemini
Gemini
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With us: 9 years 2 months

Post #3by Gemini » Wed May 14, 2014 7:27 am

Hi there!

Thank you for reporting!
Could you upload the exported file for iTunes amb.zip somewhere and send the link to support@bolidesoft.com? We'll test it and find out what the problem is.

Regards,
Bolide Software Support Team

Krafty
Krafty
Reputation: 0
With us: 4 years 1 month

AMB.zip file on dropbox

Post #4by Krafty » Thu May 15, 2014 1:09 am

Hi
I've sent a link to the amb.zip file on Dropbox. Please let me know if there's any problem accessing it.
Krafty

Gemini
Gemini
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With us: 9 years 2 months

Post #5by Gemini » Thu May 15, 2014 6:42 am

Okay, thank you, we've got it.

We'll see what's wrong with it and let you know.

Regards,
Bolide Software Support Team

Gemini
Gemini
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With us: 9 years 2 months

Post #6by Gemini » Sat May 17, 2014 5:49 am

So, the problem has been solved!
Check your e-mail :)


Regards,
Bolide Software Support Team

Krafty
Krafty
Reputation: 0
With us: 4 years 1 month

Problem solved, thank you

Post #7by Krafty » Sun May 18, 2014 8:22 am

Thank you Gemini,
Took a while for me to get back to it but AMB on iPad working fine now.
I deleted the App from the iPad and also the zip file from my PC.
Went back to Internet option and followed instructions, took a while, but there are over 1000 books so not surprising really.
Thank You again.
Krafty

Gemini
Gemini
Reputation: 0
With us: 9 years 2 months

Post #8by Gemini » Mon May 19, 2014 2:26 am

That's great, Krafty! :)
Thank you for the feedback!

Regards,
Bolide Software Support Team


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