App shutting down on iPad

Description: Feel free to ask here any questions about All My Books software. Any suggestions are welcome
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darleenaraujo
darleenaraujo
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With us: 4 years 3 months
Location: San Jose

Post #1by darleenaraujo » Sun Jul 27, 2014 2:34 am

I just purchased the app for the iPad and am trying to sync on it after preparing books for an internet transfer. The process begins, on the ipad, and then the whole app shuts down shortly thereafter, without finishing the transfer. I have tried it on both my iPad and the iPad mini. No luck.

I have tried going through iTunes but do not see an ADD or a 2 in my version of itunes in the APP section.

Stumped!!

darleenaraujo
darleenaraujo
Reputation: 0
With us: 4 years 3 months
Location: San Jose

I give up

Post #2by darleenaraujo » Mon Jul 28, 2014 8:50 pm

Since I can't get an answer to my problem, I'm just going to request a refund. I'll stick to the pc version and scrap the iPad one. Obviously, it needs help.

Gemini
Gemini
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With us: 9 years 7 months

Post #3by Gemini » Tue Jul 29, 2014 7:01 pm

Hi, darleenaraujo!
Sorry for the late response!

You may try synchronizing through a local file and send your amb.zip file to author@bolidesoft.com - we'll try to find the problem.

If you need a refund, please write to support@bolidesoft.com

Regards,
Bolide Software Support Team


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