Unrecognized database format

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Donkeu29
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Post #1by Donkeu29 » Mon Feb 24, 2014 3:00 pm

Hi there

When I was trying to open AMM v7.8 I get this message: -2147467259: Microsoft Database Engine: Unrecognized database format: EOleException

It`s used on a Win XP machine and never had any issues before.

Any fix for this?

Thanks

Viki F
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Viki F
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Post #2by Viki » Tue Feb 25, 2014 5:21 pm

Windows XP? Are you using Access 2000 or 2002 perhaps?

Take a look here and see if any of this helps :)

Code: Select all

http://support.microsoft.com/kb/238401

Gemini
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Post #3by Gemini » Tue Feb 25, 2014 6:44 pm

Hi, Donkeu29!
Yeah, it looks like there's something wrong with your database. If you have MS Access installed, you can try to open the database using it - it will make a recovery as far as it is possible.

If Microsoft Access isn't installed, you can upload the file to your dropbox (or any similar service) and write to support@bolidesoft.com giving the link to your uploaded file.

Viki, thanks a lot for you help! :) It's very much appreciated!
Have a nice day!

Regards,
Last edited by Gemini on Sun Mar 16, 2014 3:11 pm, edited 1 time in total.
Bolide Software Support Team

Donkeu29
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Post #4by Donkeu29 » Wed Feb 26, 2014 6:41 am

Viki wrote:Windows XP? Are you using Access 2000 or 2002 perhaps?

Take a look here and see if any of this helps :)

Code: Select all

http://support.microsoft.com/kb/238401


I don`t have either Access 2000 or 2002 installed on that machine.

But thanks for the advice :)

Donkeu29
Donkeu29
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With us: 7 years 8 months
Location: Norge

Post #5by Donkeu29 » Wed Feb 26, 2014 6:42 am

Viki wrote:Windows XP? Are you using Access 2000 or 2002 perhaps?

Take a look here and see if any of this helps :)

Code: Select all

http://support.microsoft.com/kb/238401


I don`t have either Access 2000 or 2002 installed on the machine, but thanks for the advice :D

Donkeu29
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Location: Norge

Post #6by Donkeu29 » Wed Feb 26, 2014 9:49 pm

Cred to Gemini for fixing the problem

Again thanks :)

Gemini
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Post #7by Gemini » Thu Feb 27, 2014 6:04 am

Hi, Donkeu29!

Thank you very much, but it's not me who did it :roll:
It's our technical support team! They work wonders! :D

Have a nice day!

Best regards from the whole team! :)
Bolide Software Support Team

e143slime8
e143slime8
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Post #8by e143slime8 » Sat Mar 15, 2014 7:57 am

I'm having the exact same problem/error message when trying to open database.


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