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Unrecognized database format

Posted: Mon Feb 24, 2014 3:00 pm
by Donkeu29
Hi there

When I was trying to open AMM v7.8 I get this message: -2147467259: Microsoft Database Engine: Unrecognized database format: EOleException

It`s used on a Win XP machine and never had any issues before.

Any fix for this?

Thanks

Posted: Tue Feb 25, 2014 5:21 pm
by Viki
Windows XP? Are you using Access 2000 or 2002 perhaps?

Take a look here and see if any of this helps :)

Code: Select all

http://support.microsoft.com/kb/238401

Posted: Tue Feb 25, 2014 6:44 pm
by Gemini
Hi, Donkeu29!
Yeah, it looks like there's something wrong with your database. If you have MS Access installed, you can try to open the database using it - it will make a recovery as far as it is possible.

If Microsoft Access isn't installed, you can upload the file to your dropbox (or any similar service) and write to support@bolidesoft.com giving the link to your uploaded file.

Viki, thanks a lot for you help! :) It's very much appreciated!
Have a nice day!

Regards,

Posted: Wed Feb 26, 2014 6:41 am
by Donkeu29
Viki wrote:Windows XP? Are you using Access 2000 or 2002 perhaps?

Take a look here and see if any of this helps :)

Code: Select all

http://support.microsoft.com/kb/238401


I don`t have either Access 2000 or 2002 installed on that machine.

But thanks for the advice :)

Posted: Wed Feb 26, 2014 6:42 am
by Donkeu29
Viki wrote:Windows XP? Are you using Access 2000 or 2002 perhaps?

Take a look here and see if any of this helps :)

Code: Select all

http://support.microsoft.com/kb/238401


I don`t have either Access 2000 or 2002 installed on the machine, but thanks for the advice :D

Posted: Wed Feb 26, 2014 9:49 pm
by Donkeu29
Cred to Gemini for fixing the problem

Again thanks :)

Posted: Thu Feb 27, 2014 6:04 am
by Gemini
Hi, Donkeu29!

Thank you very much, but it's not me who did it :roll:
It's our technical support team! They work wonders! :D

Have a nice day!

Best regards from the whole team! :)

Posted: Sat Mar 15, 2014 7:57 am
by e143slime8
I'm having the exact same problem/error message when trying to open database.