Post #6by RBowlin » Tue May 18, 2010 6:18 pm
Thanks for the reply. To be clear, I bought a personal copy of AMB last year and use it at home. I liked it so much that I recommended it to my church. The church bought a license yesterday and the license name and key were sent to the church via email. I'm installing it for them.
I did do a copy and paste for both the user name and license key. For some reason, it just will not work. I deleted AMB from the computer, downloaded it again (in case the original dowload was somehow corrupted) and reinstalled. Same problem.
I made sure I have permissions to install new software as well. Again, the process for license activation is fairly simple, so I don't think I'm messing it up. But as it stands now, there's nothing I can do to get this up and running.
Do you have any other ideas?
Thanks,
-Rich