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All my books will not open, opens purchase web page instead.

Posted: Fri Oct 17, 2014 8:56 pm
by garth esler

I have just bought All my books. When i open the program it starts to open but then it is closed and replaced by the purchase page. I am not sure what to do now. It was working last night but when I closed it after adding 80 books this happens.

I also have my activation key but unless the program opens I have no idea where to put it, If that is what is causing the immediate kick to purchase web page.

I have installed on each of my drives.
Done a I/O deep uninstall each time.

I am running Windows 7 x64.

Cheers for the help in advance.

Still no answer almost 24 hours later.

Posted: Sat Oct 18, 2014 6:19 am
by garth esler
I have messaged via the forum, Facebook and several though the support line. Its almost been 24 hours without even a response. I can not use the program at all not even the trial. I click on the icon and the program opens then closes and take me to the purchase page which I have already been to and purchased the program. This is very frustrating, If i don't get a reply soon i'l be ringing my CC company to cancel the payment.

Posted: Fri Oct 24, 2014 7:18 pm
by Gemini
Hi there!
Sorry for the delay!
Has your problem been solved?