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How long does free technical support take to reply?

Posted: Sat Oct 18, 2014 12:38 am
by garth esler
This is real bad customer service. You had a good product when it was working. Id like to go back to using it.

Still no answer

Posted: Sat Oct 18, 2014 6:15 am
by garth esler
I have messaged via the forum, Facebook and several though the support line. Its almost been 24 hours without even a response. I can not use the program at all not even the trial. I click on the icon and the program opens then closes and take me to the purchase page which I have already been to and purchased the program. This is very frustrating, If i don't get a reply soon i'l be ringing my CC company to cancel the payment.